WHAT IS CONFIDENTIALITY?
Due to the sensitive and personal nature of coaching, questions regarding confidentiality are understandable. You should feel free to direct any questions about confidentiality to your coach or any PaulCardenas.Com staff at anytime.
All services at PaulCardenas.Com are strictly confidential. This means that nothing you share with your coach is revealed to anyone outside of PaulCardenas.Com without your permission. More specifically, we do not disclose your name or identifying information to anyone outside of PaulCardenas.Com including other clients, your family, colleagues or others.
In order to provide you with the highest quality of service, your coach may consult with other PaulCardenas.Com staff. Other than these internal consultations, it is completely your decision whether to tell anyone that you are receiving services. If, for example, you would like us to speak with someone about some aspect of our work together, we can do that but only with your permission.
ARE MY RECORDS MADE A PART OF MY PERMANENT FILE?
Yes. Information about your contact with the PaulCardenas.Com is kept in your file for internal use only. All files are destroyed after three years following the conclusion of our work. All information will be destroyed sooner if requested by you.
CAN YOU SHARE INFORMATION ABOUT ME TO OTHERS?
We are unable to release any information about you without your permission. If you want Paul to talk with someone else you may sign an authorization form. This legal document enables us to discuss any matter of your choosing with a specified person.
Effective work together requires an atmosphere of trust. Questions about confidentiality, or any aspect of our work, can be raised with any PaulCardenas.com staff member at anytime.